Privacy Policy

This Privacy Policy describes how Entree Media Pte. Ltd. (“Entree Media”, “we”, “us” or “our”) collects, uses, discloses and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”) and, where applicable, the UK General Data Protection Regulation and EU General Data Protection Regulation (“GDPR”).

Entree Media Pte. Ltd.
UEN: 202007775H
Registered office:
207 Henderson Road, #01-05
Singapore 159550
Email: info@entreemedia.sg

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1. Scope of this Policy

This Policy applies to personal data collected through:
• our websites and online platforms
• crew and staff portals or third-party platforms (including ClickUp)
• business communications
• live productions, events and broadcast operations
• client, contractor and contributor engagements

It applies whether personal data is collected electronically, physically, verbally, or through third-party service providers engaged by Entree Media.

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2. Personal Data We May Collect

Depending on the nature of your interaction with us, we may collect the following types of personal data:

a. Identity and contact information
Name, company name, job title, email address, phone number, postal address, identification details where operationally required.

b. Employment, crew and contributor information
Personal particulars, emergency contact details, banking or payment information, contractual documents, availability, role assignments, production credentials, and other information necessary for engagement on productions and events.

c. Client and business information
Business contact details, correspondence, contractual and billing information, project and production-related data.

d. Technical and usage information
IP address, browser type, device information, cookies, and website usage data when you visit our websites.

e. Production-related information
Information relating to participation in events, productions, broadcasts or site operations, including where applicable accreditation, access records, images or recordings generated during productions.

f. Rental and transaction data
Rental history, equipment usage periods, order records, and transaction verification data necessary to support rental operations and asset protection.

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3. How We Collect Personal Data

We may collect personal data when you:

• communicate with us
• engage us for services
• participate in productions or events
• register as crew, staff, contractor or contributor
• use our websites or online platforms
• submit information through third-party platforms we operate
• are referred to us through business or professional engagements

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4. Purposes of Collection and Use

We collect, use and disclose personal data for purposes including but not limited to:

• providing broadcast, production, event and rental services
• managing productions, live events and broadcast operations
• engaging crew, staff, contractors and contributors
• contract administration and payments
• client relationship management
• regulatory, security and accreditation requirements
• operating and improving our websites and systems
• internal administration and record-keeping
• safety, access control and operational coordination
• responding to enquiries and communications
• complying with legal and regulatory obligations

Where required, consent will be obtained before collecting or using personal data.

In relation to equipment rental operations, we may collect and use personal data and related operational data for purposes including:

• order verification and fraud prevention
• payment processing and charge authorisation
• asset protection, inventory control and loss prevention
• equipment tracking and recovery where required
• risk management and business continuity

Where asset protection technologies are used on company-owned equipment, such technologies are used solely for asset security and operational purposes and are not intended to collect or monitor customer creative content.

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5. Disclosure of Personal Data

We may disclose personal data to:

• clients and production partners
• government authorities or regulatory bodies where required
• service providers and operational partners (including IT, communications, logistics and production systems)
• professional advisers
• third-party platforms supporting our operations
• asset recovery providers, insurers, payment processors, or enforcement partners where reasonably required for asset protection, fraud prevention, payment recovery, or legal compliance

We do not sell personal data.

All disclosures are made only where necessary and subject to reasonable confidentiality and security arrangements.

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6. International Transfers

Due to the nature of broadcast and international operations, personal data may be transferred, stored or processed outside Singapore, including in jurisdictions such as the United Kingdom, Europe and the United States.

Where such transfers occur, we take reasonable steps to ensure that personal data receives a standard of protection comparable to Singapore’s PDPA and applicable international data protection laws.

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7. Protection of Personal Data

We implement reasonable administrative, technical and physical safeguards to protect personal data against unauthorised access, disclosure, misuse, loss or alteration.

This includes access controls, secure systems, and operational procedures appropriate to the senstivity of the data and the mission-critical environments in which we operate.

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8. Retention of Personal Data

Personal data is retained only for as long as necessary to fulfil operational, contractual, legal or business purposes, after which it is securely deleted or anonymised.

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9. Your Rights

Where applicable, individuals may request to:
• access personal data
• correct or update personal data
• withdraw consent
• request deletion where legally permitted
• enquire about data use and disclosure

Requests can be made by contacting us using the details below.

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10. Cookies and Website Data

Our websites may use cookies or similar technologies to support functionality and understand site usage. You may configure your browser to refuse cookies; however, some site features may not function properly.

Future tools such as analytics or communication platforms may be implemented to improve services and user experience.

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11. Third-Party Websites

Our websites may contain links to third-party websites. Entree Media is not responsible for the privacy practices or content of such websites.

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12. Updates to this Policy

We may update this Privacy Policy from time to time to reflect operational, legal or technological changes. The updated version will be published on our website.

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13. Contact and Data Protection Enquiries

For any questions, requests, or concerns relating to personal data or this Policy, please contact:

Data Protection Contact
Entree Media Pte. Ltd.
Email: info@entreemedia.sg